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Shipping & delivery

The prices displayed in the online shop are plus shipping costs for packaging and postage. The shipping costs for delivery are dynamically calculated within the ordering process and displayed in the shopping cart overview before ordering.

The goods are delivered on the shipping route to the delivery address you have communicated. 

  • Status DHL

    🟢 No delays

  • Status DPD

    🟢 No delays

  • Swiss mail

    🟢 No delays

Delivery times and shipping methods

Supply shipping

With a locking goods delivery, available items are available within 1-3 working days. Please note that there can be considerable additional costs for you to return locking items. If you would like to receive precise prices for a return shipping in advance, please contact us hello@rollei.de.

Please note that a blocking goods broadcast via DPD cannot be delivered to a packing station.

Delivery to packing stations

Notification by email / SMS or by push in your DHL app via the program. Suitable for programs up to 60x35x35 cm. Larger programs are redirected to a nearby branch. Shipments up to a maximum of 31.5 kg can be set to the packing station.

Please note that deliveries to packing stations are only possible for DHL programs up to 60x35x35 cm. Shipments with DPD and bulky goods items cannot therefore be delivered to packing stations.

Shipping costs

Germany

Shipping tariffs:
DHL standard: € 5.98
DHL Express: € 19.98
DPD bulky goods: € 9.98

Free shipping from:
150 € with DHL standard.

Fees for returns:
Standard article: Free
Lockout article: free of charge

With a delivery after Germany Are available items with DHL standard within approx. 2-4 working days.

Please note: Deliveries at packing stations are possible exclusively for DHL programs up to 60x35x35 cm. Shipments via DPD and bulky goods articles can thus not can be delivered to packing stations. 

Austria

Shipping tariffs:
DHL standard: € 5.98
DHL Express: Not available
DPD bulky goods: € 9.98

Free shipping from:
150 € with DHL standard.

Fees for returns:
Standard article: Free
Lockout article: € 20.00

With a delivery after Austria Are available items with DHL standard within approx. 2-5 working days.

Belgium, Netherlands, Luxembourg

Shipping tariffs:
DHL standard: € 6.99
DHL Express: Not available
DPD blocking goods: € 15.00

Free shipping from:
150 € with DHL standard.

Fees for returns:
Standard article: own return shipping
Lockout article: own return shipping

Spain

Shipping tariffs:
DHL standard: € 15.99
DHL Express: Not available
DPD bulky goods: € 20.00

Free shipping from:
Unavailable

Fees for returns:
Standard article: own return shipping
Lockout article: own return shipping

Ireland

Shipping tariffs:
DHL standard: € 14.99
DHL Express: Not available
DPD bulky goods: not available

Free shipping from:
Unavailable

Fees for returns:
Standard article: own return shipping
Lockout article: own return shipping

Italy

Shipping tariffs:
DHL standard: € 8.00
DHL Express: Not available
DPD bulky goods: € 20.00

Free shipping from:
Unavailable

Fees for returns:
Standard article: own return shipping
Lockout article: own return shipping

Denmark

Shipping tariffs:
DHL standard: € 8.00
DHL Express: Not available
DPD blocking goods: € 15.00

Free shipping from:
Unavailable

Fees for returns:
Standard article: own return shipping
Lockout article: own return shipping

France

Shipping tariffs:
DHL standard: € 8.00
DHL Express: Not available
DPD blocking goods: € 15.00

Free shipping from:
Unavailable

Fees for returns:
Standard article: own return shipping
Lockout article: own return shipping

Bulgaria

Shipping tariffs:
DHL standard: € 19.99
DHL Express: Not available
DPD bulky goods: not available

Free shipping from:
Unavailable

Fees for returns:
Standard article: own return shipping
Lockout article: own return shipping

Delivery times:
2-6 working days

Cyprus

Shipping tariffs:
DHL standard: € 19.99
DHL Express: Not available
DPD bulky goods: not available

Free shipping from:
Unavailable

Fees for returns:
Standard article: own return shipping
Lockout article: own return shipping

Delivery times:
2-6 working days

Czech Republic

Shipping tariffs:
DHL standard: € 19.99
DHL Express: Not available
DPD bulky goods: not available

Free shipping from:
Unavailable

Fees for returns:
Standard article: own return shipping
Lockout article: own return shipping

Delivery times:
2-6 working days

Estonia

Shipping tariffs:
DHL standard: € 19.99
DHL Express: Not available
DPD bulky goods: not available

Free shipping from:
Unavailable

Fees for returns:
Standard article: own return shipping
Lockout article: own return shipping

Delivery times:
2-6 working days

Finland

Shipping tariffs:
DHL standard: € 19.99
DHL Express: Not available
DPD bulky goods: not available

Free shipping from:
Unavailable

Fees for returns:
Standard article: own return shipping
Lockout article: own return shipping

Delivery times:
2-6 working days

Greece

Shipping tariffs:
DHL standard: € 19.99
DHL Express: Not available
DPD bulky goods: not available

Free shipping from:
Unavailable

Fees for returns:
Standard article: own return shipping
Lockout article: own return shipping

Delivery times:
2-6 working days

Croatia

Shipping tariffs:
DHL standard: € 19.99
DHL Express: Not available
DPD bulky goods: not available

Free shipping from:
Unavailable

Fees for returns:
Standard article: own return shipping
Lockout article: own return shipping

Delivery times:
2-6 working days

Hungary

Shipping tariffs:
DHL standard: € 19.99
DHL Express: Not available
DPD bulky goods: not available

Free shipping from:
Unavailable

Fees for returns:
Standard article: own return shipping
Lockout article: own return shipping

Delivery times:
2-6 working days

Latvia

Shipping tariffs:
DHL standard: € 19.99
DHL Express: Not available
DPD bulky goods: not available

Free shipping from:
Unavailable

Fees for returns:
Standard article: own return shipping
Lockout article: own return shipping

Delivery times:
2-6 working days

Lithuania

Shipping tariffs:
DHL standard: € 19.99
DHL Express: Not available
DPD bulky goods: not available

Free shipping from:
Unavailable

Fees for returns:
Standard article: own return shipping
Lockout article: own return shipping

Delivery times:
2-6 working days

Malta

Shipping tariffs:
DHL standard: € 19.99
DHL Express: Not available
DPD bulky goods: not available

Free shipping from:
Unavailable

Fees for returns:
Standard article: own return shipping
Lockout article: own return shipping

Delivery times:
2-6 working days

Poland

Shipping tariffs:
DHL standard: € 19.99
DHL Express: Not available
DPD bulky goods: not available

Free shipping from:
Unavailable

Fees for returns:
Standard article: own return shipping
Lockout article: own return shipping

Delivery times:
2-6 working days

Portugal

Shipping tariffs:
DHL standard: € 19.99
DHL Express: Not available
DPD bulky goods: not available

Free shipping from:
Unavailable

Fees for returns:
Standard article: own return shipping
Lockout article: own return shipping

Delivery times:
2-6 working days

Romania

Shipping tariffs:
DHL standard: € 19.99
DHL Express: Not available
DPD bulky goods: not available

Free shipping from:
Unavailable

Fees for returns:
Standard article: own return shipping
Lockout article: own return shipping

Delivery times:
2-6 working days

Sweden

Shipping tariffs:
DHL standard: € 19.99
DHL Express: Not available
DPD bulky goods: not available

Free shipping from:
Unavailable

Fees for returns:
Standard article: own return shipping
Lockout article: own return shipping

Delivery times:
2-6 working days

Slovakia

Shipping tariffs:
DHL standard: € 19.99
DHL Express: Not available
DPD bulky goods: not available

Free shipping from:
Unavailable

Fees for returns:
Standard article: own return shipping
Lockout article: own return shipping

Delivery times:
2-6 working days

Slovenia

Shipping tariffs:
DHL standard: € 19.99
DHL Express: Not available
DPD bulky goods: not available

Free shipping from:
Unavailable

Fees for returns:
Standard article: own return shipping
Lockout article: own return shipping

Delivery times:
2-6 working days

Iceland

Shipping tariffs:
DHL standard: 25 €
DHL Express: € 65
DPD bulky goods: not available

Free shipping from:
Unavailable

Fees for returns:
Standard article: own return shipping
Lockout article: own return shipping

Delivery times:
Standard: 6-8 working days
Express: 2-3 working days

United Kingdom

Shipping tariffs:
DHL standard: £ 50
DHL Express: Not available
DPD bulky goods: not available

Free shipping from:
Unavailable

Fees for returns:
Standard article: Please inform us in advance about your return and send us an email tohello@rollei.de. We will then send you the correct customs value and a paid return label.
Lockout article: own return shipping

returns

Would you like to send something back to us? Then use our return portal: